Central Reservations and Call Center Software

Rez Expert provides the most advanced grid based centralized property management and call center reservation system in the world to help you streamline your booking and client management needs. Linking real time call center, web, IVR and property management reservations together in one easy application.

Easily and quickly access client information together with any reservation rules that may apply to that particular client. See unit availability instantly for a one month window of time. Book with a simple click of the mouse. Reduce call time and increase customer service

Rez Expert has many enhancements such as, membership management, cashless points or e-currency, loyalty programs and connection to third party programs such as back office accounting, POS and call accounting.

Available in Oracle and SQL, this robust application will help maximize inventory, revenue and customer service

Read just a few of the many features available within Rez expert below. Click on the sample Rez Expert feature videos and read some of the testimonials to the right of this page.

For a more in-depth look at our call center reservation features click here

Dynamic Booking Grid
Tired of the old manual booking chart or limited spreadsheets or outdated software?
We have the answer. Our industry leading dynamic color coded booking grid replaces the old tape chart many operators use. It enables you to access daily reservation functions from one convenient location. View reservations at a glance, drag and drop reservations from one unit to another or draw a reservation directly on the grid. It is easy to train and easy to use. It is the most advanced grid based centralized booking interface in the world.

Multiple Document Interface
Open many windows simultaneously. A must have feature for every busy central reservation operation.

Enhanced User Level security
Robust user level security and logon access control. Limit certain employees or groups of employees from certain functions such as viewing accounting reports or making refunds.

Membership Rules
Enhanced membership rules package. Allow different membership types to book certain properties at any given time. Setup different rate groups, length of stay, usage rules and much more.

Availability Grid
Quickly know your availability for any given date without searching
Use the Availability grid to display an overview of your availability and capacity by unit type. Rather than displaying every unit, and its reservation status, it summarizes the grid by unit type and displays an availability/capacity number in each cell. This is an excellent way to view availability at a glance, especially when you are heavily booked.

Tree List and Folder Structure
At a glance see all of the properties in your centralized reservation system by location, area or even country. Click on the folder to view all of the properties in that group. Load the property to the main screen, View availability, search for clients and make reservations. All from the same interface.

Setup Unlimited Amounts of Products and Services
Increase and track revenue easily all from ROS2006
Easily add products and services you have setup to a clients bill.

Download Presentation Now
 Advanced Employee Security
Secure your sensitive information such as credit card numbers and financial data
Customize different levels of program access for individual employees or for different personnel groups. 		 Discounts/Rate Groups
Offer your guests discounts related to memberships such as AAA
 Multiple Document Interface
Access client information quickly, speeding response time and enhancing customer service. 		 Periodic Billing
Streamline account processing with our easy billing options
Bill long term guests at regular intervals rather than at check in or check out. Select the billing period most appropriate to the reservation length,
 Rez Collect
Stop paying too much for Credit Card Processing...
Excellent merchant rates for credit card transactions. Authorize credit cards in one step through our payment screen and cut down on high rate credit card fees.

Order call center reservation management solution today.

Call 1-800-811-5988 Now
Request A Quote
Please fill out the information below
We will get back to you as soon as possible.
Name:
Company Name:
Email:
Phone:
Website:
Business Type:
How Many Units:
Other Info:
Code:
Enter Code letters from above image into the field below. Letters are CASE SENSITIVE.
Enter Letters:

Digital Rez has been providing Reservation Software Systems to the Accommodations and Travel Industry for over 18 years.